2017全国卷3高考英语作文及范文:通知信,2017年高考英语作文范文：投诉信

你是李华，两周前你从网上一套书虫系列读物（BookwormSeries）昨天才到货，且包装破损，数量不足。请就此向网店客服写邮件投诉。要点如下：
　　1. 介绍购物情况
　　2. 反映存在问题
　　3. 提出解决方案
　　注意：
　　1. 词数100词左右
　　2. 可适当增加细节，使行文连贯
　　3. 开头结尾已给出，不计入总词
　　可能用到的生词：投诉complaint n.
　　【优秀满分范文】
　　To whom it may concern,
　　I am one of your customers(顾客). I ordered（订购）a set of(一套) Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, thebooks were so poorly packed up that the cover of one book was torn. To makematters worse, it is not a complete set, as I found one book missing.
　　I am sorry to have received such poor service, and I believe I have every rightto ask you to deal with this problem. I hope that you either return my money ordeliver a new set of books to me. Besides, I’d like to be informed of theprocess of your dealing with my complaint.
　　Lookingforward to your reply.
　　Sincerely,
　　Li Hua

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